Relationship Manager

Account / Relationship Manager

Full Time

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The Company

A well established and highly regarded SUPPLIER TO ESTATE AGENCY business who strives for excellence. A fun, forward thinking and completely innovative place to work, where employees are rewarded for loyalty and commitment.

The Job

Our client is looking for an Account / Relationship Manager to join their team. If you just LOVE all this customer service and client care then this is a pretty dreamy role.

Duties

  • Act as first point of contact for client enquiries
  • Build trust and rapport with your existing clients
  • Encourage clients to utilise the system to its maximum potential
  • Encourage further business spend
  • Resolve client complaints or escalate accordingly if rarely required
  • Assist with the training of new clients, on-boarding processes etc….
  • Have regular meetings with your teams to ensure product feedback and client feedback are followed up

Perks

  • £25-30k Basic
  • £35-45k OTE (uncapped)
  • REMOTE WORKING or can be based in the office
  • Flexible hours if required
  • Fun, vibrant brand
  • Genuine career progression
  • On the go training by a market leader
  • Working for a highly regarded and award-winning supplier
  • MONDAY TO FRIDAY (No weekends!!)

Working Hours

Monday – Friday  09:00 – 17:30

 

Required

  • Estate Agency experience
  • GREAT work ethic
  • Exceptional client care standards with a proven track record in this
  • Great communication skills
  • Generally, tech savvy

 

Location

London based company